Documentation

System user guide.

Step 1: Add the bot to the Server

Open link.
Install the app to a workspace. Add a required workspace URL or find a workspace and follow Slack's instructions.
Add the bot to the channel: click Peeranha Bot, and select View app details.
Add the app to the channel.
Select a channel from the drop-down list.

Step 2: Subscribe to Notifications

Use the /subscribe command in the channel where the bot was added to start receiving notifications.
Select a Community Forum from the drop-down list

Step 3: Channel Сonfiguration

Important Note!

If the administrator accidentally selects a different Community Forum after configuring the settings for the group, all previous settings will be lost. The Community Forum and its tags need to be reconfigured again. To avoid any disruption, please take care when making changes.

The administrator should set all necessary configurations for a workspace: a Community Forum where users will publish posts and their tags.

The configuration for the workspace may be set within any channel:

To set Community Forum, the Administrator runs the /config command. A message appears with the "Select" button.
The administrator clicks "Select" and chooses a Community Forum from the dropdown list.
The administrator selects the tags that will be assigned to posts published from the workspace.

For desktop (Windows, MacOS)

Go to Apps > Peeranha bot > About
Hover over the Peeranha Bot name in a channel, and check some of the starting commands. To view a full list click Go to App. Go to Apps section, then click About.

For mobile (Android, iOS)

Go to Apps > Peeranha bot > About
Tap the Peeranha Bot name in a channel, and check a list of commands.

Once the configuration is complete, the administrator gets a confirmation. Users can create posts using the bot.

Step 4: Channel Configuration

Important Note!

For any interaction with the bot in a Slack channel, make sure that the Peeranha bot has been added to that channel.

Click View members of this channel > Integrations > Apps> Add apps > Peeranha bot > *Add
Run the command /chatconfig in any channel. A message appears with the Select tags button.
Click Select tags. From the dropdown select tags that will be assigned to posts published on this channel and click Confirm.
Once the configuration is complete, the administrator gets a confirmation. Users can create posts using the bot.

Step 5: Enable AI-Empowered Autoreplies

Run the command /enableautoreplies in any channel where autoreplies are required.
Once the configuration is complete, the administrator gets a confirmation. The bot starts replying to questions from the users automatically.

Important Note!

Autoreplies are enabled for each channel separately.